Started in 1995, James Moore Technology Services is a complete technology solutions provider, and we’re here to challenge everything you know about IT service providers. Helping businesses, nonprofits and governments throughout Central Florida solve problems and find new ways to gain value from technology is a passion for us, not a chore (we’re weird that way).
How did we get started?
They say necessity is the mother of invention, and in our case it’s true. When James Moore & Co. sought a skilled, experienced IT resource to help the firm optimize business technology in the digital era, we found none…so we built our own. Turns out we weren’t the only business who needed that kind of help, either. Before long, James Moore Technology Services had grown into a full-service technology provider staffed by top IT talent, serving clients throughout Central Florida.
Why do so many businesses and organizations depend on James Moore Technology Services for complete IT services and support?
Technical Expertise.
Our team has earned an impressive array of industry certifications – more than most other IT firms of our size in our markets.
No Geek-Speak.
You deserve to get answers to your questions in PLAIN ENGLISH, not in confusing technical terms. Our technicians will also not talk down to you or make you feel inadequate because you don’t understand how all this “technology” works. That’s our job!
Our People.
We’re not just technology professionals; we’re friendly and caring technology professionals who love what we do and stay with the firm long term, so we can get to know you and fully meet your evolving needs.
You’ll see that in little things, like the way we always pick up the phone and truly enjoy finding the answers that make your life easier. You’ll also notice it in bigger things, like the extra time we spend making sure everything works just as you expect.
Peace of Mind.
Because we monitor all of our clients’ network 24/7/365, you never have to worry that a virus has spread, a hacker has broken in or a backup has failed to perform. We watch over your entire network, talking the management and hassle of maintaining it off your hands. This frees you to focus on growing your business, not your IT systems, security and backups.
Meet The Leadership Team
Tomas Sjostrom, CISSP
President
A professional technical leader with previous CEO, CIO, CISO, and CTO titles, Tomas has spent nearly 30 years working in IT compliance, management and cybersecurity in a wide range of industries and projects. At James Moore Technology Solutions he leads strategic planning and business development operations and supports his team as they provide more services and grow the company’s customer base.
Tomas has been on both the buying and selling sides of the equation, giving him a keen understanding of the balance between the right level of service and affordability. He measures his most memorable projects by the results achieved, whether it was untangling failing efforts in service delivery or pushing through with new technologies or ways of working.
Certifications & Memberships:
- Certified Information Systems Security Professional (CISSP)
Jerry Pflueger
Technical Account Manager
Jerry has nearly 25 years of experience providing information and technology support to governments, nonprofits, and businesses of varying size in numerous industries. Having worked for James Moore & Co. for nearly 20 years, Jerry has significant experience designing and securing information technology infrastructures. He is also skilled in planning, implementing, supporting, and maintaining network environments, as well as reviewing and installing suitable IT system controls and making recommendations to minimize risk within the business environment. He also specializes in e-mail systems, addressing internet connectivity projects, and supporting software needs.
Certifications & Memberships:
- Microsoft Certified Systems Administrator (MCSA)
- Microsoft Certified Professional (MCP)
- CompTIA Network+ Certified Professional
- CompTIA A+ Certified Professional
- Microsoft Certified Small Business Specialist
- Criminal Justice Information Systems (CJIS)
- Daytona Beach/Halifax Chamber Leadership Class XXIV Alumni
- Volusia Tech Council
Michael Landis
Projects Manager
Michael responds to workstation issues as they arise. He assists with hardware and software updates, the management of inventory and licensing of all IT assets, and computer and equipment replacements. He also performs a variety of other tasks as necessary.
Michael has over 15 years of public-facing customer service experience spanning a wide range of industries including investments, insurance, law enforcement, and the military.
Certifications:
- Microsoft Modern Desktop Administrator
Ryan Wilkerson
Service Manager
Ryan responds to workstation issues as they arise. He assists with hardware and software updates, the management of inventory and licensing of all IT assets, and computer and equipment replacements. He also performs a variety of other tasks as necessary.
With certifications of CompTIA A+, Microsoft MCP, and Novell CNA, Ryan has over 20 years of public-facing customer service experience spanning a wide range of industries.
Certifications:
- CompTIA A+
- Microsoft Certified Professional (MCP)
- Certified Novell Administrator (CNA)
Jeanette West
Administrative Manager
Jeanette handles all aspects of billing and procurement for the technology services department. She ensures that all billing questions are handled promptly, all orders are processed in a timely manner, and all issues are resolved to every client’s satisfaction. She also assists in preparing quotes and many other various tasks within the department.
Jeanette has almost 25 years of administrative and client service experience. Her professionalism and commitment to exceptional client service make her a highly valued member of the team.
Certifications & Skills:
- IT Training
- Customer Service/Coordination
- Project Management
- Report Preparation
- Administration
- Accounting/Bookkeeping
- Procurement
- Asset Management
Our Mission
Our mission is to provide services and solutions that will enable your business to be more effective, efficient and profitable. We take pride in delivering services that exceed your expectations, are responsive, and are built on a foundation of trust and mutual respect.