How to Protect Donor Data from Prying Eyes

By Jay Williams | October 11, 2022 |
An IT professional is examining servers is a warehouse and taking notes on his clip board.

Donors trust your nonprofit not only with their money, but with their personal information as well. One way your organization can honor that trust is to ensure you protect donor data from cybercriminals.   Nonprofits are no less immune to cyber-attacks than other organizations. Just like businesses, nonprofits harbor something criminals want – valuable information.…

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Should Your Business Accept Bitcoin Payments?

By Jay Williams | July 7, 2022 |
A customer is purchasing a cup of coffee with bitcoin using their sell phone. The cell phone is shown pointing toward the vendor and has the bitcoion logo on the phone screen.

The payments ecosystem is complicated enough as it is. Throw in the growing prevalence of Bitcoin and other cryptocurrencies and you can’t fault business owners for feeling anxious. Nevertheless, businesses are considering getting into the Cryptocurrency payment ecosystem. Wider adoption of cryptocurrency and a growing number of Bitcoin payment gateways make accepting payments far easier,…

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Can Hackers Get Through Your Customer Service Chatbots?

By Jay Williams | July 7, 2022 |
A person is holding a mobile phone, but only the phone and the person's hands are visible in the image. There is a chatbot shown on the phone screen. The background is blurred and shows a table, chairs, and a cup of coffee.

Chatbots are some of the best AI-infused applications businesses can utilize. Depending on the size of your operation, you could save tens of thousands of dollars per year in customer service expenses by leveraging this emerging technology. However, you should understand the multiple security risks associated with this technology before connecting chatbots to your digital…

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New Florida Law Requires Tougher Government Cybersecurity Standards

By Jay Williams | June 29, 2022 |
A business worker is getting instructions from another businessman, in a computer lab while standing over his shoulder. The man giving instructions is sitting and pointing at the computer screen while instructing.

A new Florida law prohibits state agencies and local governments from paying ransomware demands. It also requires annual employee cybersecurity training and other protective measures to secure their technology. House Bill 7055, also known as the Local Government Cybersecurity Act, was signed into state law on June 24, 2022. An enhancement of existing law, it…

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